SHIPPING
We pride ourselves on making your online shopping experience as pleasant and simple as possible, so our shipping systems have been designed accordingly.
We aim to get your order to you as quickly and efficiently as possible.
Shipping within Australia:
Free shipping applies on all Australian orders.
Once payment is confirmed, orders are processed and shipped within 48 hours (Business days).
Via DHL / STAR TRACK / AUS POST
Tracking numbers / carrier information will be provided via email once order is dispatched (Upon request)
Generally orders will be received between 5-7 business days, however certain destinations may take longer.
PLEASE NOTE: ANY ORDERS INCLUDING WALL ART
- Will generally take 7-10 days for delivery due to longer processing time required.
- If Wall art is ordered in addition to other items, it will arrive seperately as it is shipped directly from our printer.
Please ensure that shipping details are entered correctly as once your order is dispatched, we are unable to make any changes to it.
Art Club Concept is not responsible for products that are lost or damaged in transit. Once items are shipped they become the property of the purchaser, therefore you will need to liase with relevant shipping company.
We will provide you with relevant information required to assist your claim..
Shipping Internationally:
Please be aware that any items shipped internationally may incur additional fees and duties levied by customs on arrival. As the recipient of the item(s), you are responsible for payment of these. Your package will not be released from customs until payment is made.
Art Club Concept is unable to advise how much these will be, however information can be sought through local customs and relevant authorities.
- NEW ZEALAND: Free Shipping on orders over $150.00
- NEW ZEALAND: Standard Shipping: $15.00
- INTERNATIONAL: Standard Shipping: $25.00
Once payment has been received, orders are processed and shipped within 48 hours (Business hours).
Via DHL / STAR TRACK / FED EX
Tracking numbers / carrier information will be provided via email once order is dispatched (Upon request)
Generally orders will be received within 10-12 business days, however certain destinations may take longer.
PLEASE NOTE: ANY ORDERS INCLUDING WALL ART
- Will generally take 12-15 days for delivery due to longer processing time required.
- If Wall art is ordered in addition to other items, it will arrive seperately as it is shipped directly from our printer.
Please ensure that shipping details are entered correctly as once your order is dispatched, we are unable to make any changes to it.